2TMO
Just my opinion !
Just my opinion !
ALRIGHT I GET IT.
again,
I DID NOT CARE ABOUT THE JACK.
that was just an example.
i cared about the way they treated me and it seemed very unprofesional.
the jack was not the only reason i went there. i knew i could pick one up at TSC or even harbor freight for cheaper and both places were closer.
I went there to check out the shop and meet the staff. they were not very hospitable when i was there and i will not forget that.
DONE. END OF STORY.
So you are still driving a jeep that will not track correctly whatsoever? With children in the back? Pm rhinozj asap, he knows what to do!We had our Jeep taken to 2TMO about a month ago to have a 4 1/2" lift kit installed. He said it would cost a total of $1100 for the kit and installation but then he wrote the estimate up for $1300 and when we asked why he said just in case we run into any problems this is worst case. Not feeling completely right about this we still went ahead with it. The manager called my husband the next am and said everything went smooth...So we figure the $1100, right? Well not exactly..... When he called back in the afternoon to let us know it was ready he said it was now $1600 total....WHAT??? I decide to call and figure out what happen. I get him on the phone and he acted as if I were an inconvenience and he didn't want to explain... I knew then this was not going to be so easy...
His explanation... Well we had some trouble.. You told my husband it went "smooth"? Well it happen after the phone call....WTF? So what happen? He says the shock bolts froze up and they had to be tapped out. Ummm...Its a 2001, is this not pretty normal for them to rust and become difficult to get out?
So we go to pick it up and the first thing I notice is my front end is not sitting straight. I ask him what happen and he said your axle is bent. How did this happen, I reply? I don't know it was like that when you brought it in. And I never noticed it before because, why? He also stated they would not work on it anymore....Ok..we would not want you to at this point but thank you for clearing this up.
I get in my jeep and try to drive it down the road, the hubby just dont want to deal with them. I cant keep my jeep on the road, the pull was so bad I was running off the street.
We deiced to take it in and have it looked at. 2 Places said my axle is not bent. 1 said the right side toes don't match up and a front end alignment was never done. They gave us the paperwork that showed it was and we did pay for it. Both companies said they will not work on the jeep because of the work done and I should take it back.
To be honest with the way we were treated I would rather drive it in the ground and let people know the experience we had and hope they will find another place. However, we have 3 children we put in the jeep and would like to make sure it is safe.
Oh yeah and all of a sudden it is no longer pulling but the front tire is still bent out. I was told something might have broke. It does make some noise in the front near the tire.. This just started a couple days ago so were not sure what it is yet.
Anyone have any recommendations for a good company that may help? This was the only local place we found to work on them and thats not gonna happen, again.
Heather_rae_22@yahoo.com Please email