[GreaseMonkey]

This article falls in line with Sprint/Nextel canning 1,000 of its customers.

From working in retail a few years I can attest as I'm sure others can too, that some people are just impossible to please.

I give the companies some credit. Weed out the A-holes who not only cost the company money, but other customers time and patience, so you can better serve the customers who spend money and are taken care of when they have a valid complaint.

http://articles.moneycentral.msn.com/SavingandDebt/ConsumerActionGuide/AreYouABadCustomer.aspx

Discuss.

 

[Chief Brody]

Personally I don't see a problem with it.

 

[nixxerRsixxer]

i dont see a problem with it either.. however that brings up a question.. if they are in a contract with you then how can they cancel for you being an ass? i can't cancel sprint/nextel because i feel that they are asses without having to pay a 120$ cancellation fee.. so did they pay all of their bad customers cancellation fees?

 

[booblinker]

I think its a load of crap, i have problems all the time, so i call and complain. I usually gave them hell because its some moron that has no idea what they are talking about, and doesn't actually want to help. I have worked in retail for 8 years and i have a very high tolereance when talking to people about that stuff. I cannot stand cell phone companies though. I have had cingular, verizon, and t-mobile, and all seem to be huge assholes, Cingular being the worst. O and i do agree some people are impossible to please, all i want is a phone that doesn't drop calls, and they act like its all my fault.

 

[gofastbobby]

repost

anyways,

didn't sprint/nextel also can a lot of their customers in the military, because of excessive roaming?

 

[Fatty Matty]

Well, I see no problem with it.

All cell companies suck. Every single one of them. Comcast also sucks. Consumers Energy is alright, so is KFC.

 

[JEEPR]

Discuss?? WTF, we need directions now?? :stan:

 

[GreaseMonkey]

I can tell some of you didn't read the article, because this isn't just about cell phone companies like all of you are ranting about.

 

[JEEPR]

article?

I guess the directions should have been "Read article, discuss". :tonka:

 

[GreaseMonkey]

article?

I guess the directions should have been "Read article, discuss". :tonka:

STFU :stan:

 

[kerryann]

I dont really care about the first article but found this one interesting:
http://articles.moneycentral.msn.com/SavingandDebt/ConsumerActionGuide/HowToComplainAndWin.aspx