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Old March 25th, 2008, 09:55 AM   #1
mtxbigtruckin
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Microsoft Office Communicator help

Anyone use this IM service at work? Mine works most of the time but if I stop IM'ing for like 5 minutes it cancels my session and no one can bring me back online, I have to log off and get back on? Any ideas? I've been searching the web and nothing and when IT tries helping me of course it works for the amount of time they are on with me. It's really pissing me off!

Any help?
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Old March 25th, 2008, 11:34 AM   #2
schweeb
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Quote:
Originally Posted by mtxbigtruckin View Post
Anyone use this IM service at work? Mine works most of the time but if I stop IM'ing for like 5 minutes it cancels my session and no one can bring me back online, I have to log off and get back on? Any ideas? I've been searching the web and nothing and when IT tries helping me of course it works for the amount of time they are on with me. It's really pissing me off!

Any help?
It's a misconfiguration on the server side of some sort, considering there's really not much to the client side.

MOC is a big piece of crap, EDS uses it. I never log in unless I need to speak to someone who is only on MOC. I'd much rather use sametime, and I hate sametime.

I drop conversations mid-convo, even though both of us are still online to everyone else, we just can't talk to each other.
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Old March 25th, 2008, 11:36 AM   #3
mtxbigtruckin
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Any suggestion on what I could tell IT to get them to understand what the problem might be? As long as I'm IM'ing every 2 minutes or so I'm fine, if I go longer than that, we drop our conversation and I have to log out to be able to start a new one, or change my busy time from 1 hr to 30 minutes. No one else that uses MOC has this problem. Just me. It's so frustrating.
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