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Old March 3rd, 2006, 02:44 PM   #21
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Quote:
Originally Posted by Deke


That would be like us saying she needs to wear 20 pieces of flair and then her wearing 3 and showing up late.
im just going by my impression of your previous posts staing that she should be doing like x amount of lines a day and when she could track it she was just barely doing that (as far as i can remember which could be wrong).. i can only go by what i remember you posting :/ ..

honestly im sure you have every right to fire her.. its just it sounds a little like on here you have hidden expectations from the employee that she isnt meeting and she isnt being told what they are..

..

oh and i found a better quote from the flair :) i was again going by poor memory..

Quote:
STAN
I need to talk about your flair.

JOANNA
Really? I have 15 buttons on. I, uh, (shows him

STAN
Well, ok, 15 is minimum, ok?

JOANNA
Ok.

STAN
Now, it's up to you whether or not you want to just do the bare
minimum. Well, like Brian, for example, has 37 pieces of flair. And a
terrific smile.

JOANNA
Ok. Ok, you want me to wear more?

STAN
Look. Joanna.

JOANNA
Yeah.

STAN
People can get a cheeseburger anywhere, ok? They come to Chotchkie's
for the atmosphere and the attitude. That's what the flair's about.
It's about fun.

JOANNA
Ok. So, more then?

STAN
Look, we want you to express yourself, ok? If you think the bare
minimum is enough, then ok. But some people choose to wear more and we
encourage that, ok? You do want to express yourself, don't you?

JOANNA
Yeah. Yeah.

STAN
Great. Great. That's all I ask.

JOANNA
Ok.
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Old March 3rd, 2006, 02:49 PM   #22
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Quote:
Originally Posted by nyxis
im just going by my impression of your previous posts staing that she should be doing like x amount of lines a day and when she could track it she was just barely doing that (as far as i can remember which could be wrong).. i can only go by what i remember you posting :/ ..

honestly im sure you have every right to fire her.. its just it sounds a little like on here you have hidden expectations from the employee that she isnt meeting and she isnt being told what they are..
I've stated this a few times. No where in her job description is she nailed down to doing X per hour/day.


brb...now shes accussing me of shit
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Old March 3rd, 2006, 02:54 PM   #23
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Shes not missing them. You're un-informed and rightfully so from my account. Remember in the end this is considered public knowledge. I only release what I can.
She is not held accountable to X per hour or day. Its just a number thats been brought up behind the scenes that theres no reason someone cant do that many during a work day given her situation as we know it.

Standard operational guides do exsist and are gone over extensively during the training period. Each person is given a handbook that covers it all. I have mine in the orginal 3 ring binder I recieved it in.

Failure? Intresting you bring that up. The company was started when the ceo was fired from company X. 4-5 years later now and the ceo's company is the little guy on the block thats making the biggest wake. Next week we go head to head against company X for a client. We'll see what happens.

What I am saying is the worker needs to have a takt time. She needs to know what she is being measured by. If the "requirement" is 50 an hour, it needs to be documented and visible. If after two hours she should have 100 but there are only 40....why? This needs to be visible with management doing an audit on what has she done, and if she is not meeting expectations....why? Typically a poor performer is caused by poor expectations/management
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Old March 3rd, 2006, 03:01 PM   #24
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Originally Posted by Sol Goode
What I am saying is the worker needs to have a takt time. She needs to know what she is being measured by. If the "requirement" is 50 an hour, it needs to be documented and visible. If after two hours she should have 100 but there are only 40....why? This needs to be visible with management doing an audit on what has she done, and if she is not meeting expectations....why? Typically a poor performer is caused by poor expectations/management
There is no requirement. Within the legalities she has shown in the past she is capable of doing 3-4-5-6X times the amount of work she is doing currently without a change in other functions aka phone calls for work. We've tried to figure out other possible causes with no results thus the only logical answer is its her own choice. Thus making the option to fire with no unemployeement recourse the road shes choosing to travel.

Poor performer is hardly from management. This isnt a union shop. :tonka:

100% of the time, the person whom isnt preforming up to snuff is doing so under their own choice. either do the job, or quit.
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Old March 3rd, 2006, 03:08 PM   #25
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Deke, where are you what do you do. From past posts you weere in minesota, jersey, michigan, and worked for your family ? I saw the post about the ghetto chic ruining casual fridays, and a few other posts on the ghetto chic. My computer was out of commission for darn near a month, so i am missing allot of background. I have known and worked for/with many a ghetto chic, so i love this "deke at work" series of posts. Just fill me in some more. Good stuff.
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Old March 3rd, 2006, 03:49 PM   #26
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Deke, where are you what do you do. From past posts you weere in minesota, jersey, michigan, and worked for your family ? I saw the post about the ghetto chic ruining casual fridays, and a few other posts on the ghetto chic. My computer was out of commission for darn near a month, so i am missing allot of background. I have known and worked for/with many a ghetto chic, so i love this "deke at work" series of posts. Just fill me in some more. Good stuff.
Allright.

I moved outta michigan and put my shit into NJ. took a week. Then moved to ND. Stayed there from aug of 04 till march of 05. Moved back to NJ and began working for mom/family company. Started to educated myself on IT stuff and inner workings of the company and now here I sit. I took a vacation to MN to drive during november for my uncle.

Ahhh other wise just search for threads started by me
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Old March 3rd, 2006, 04:15 PM   #27
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Job requirement:
Show up and be ready to work on time.
Do company related work until your required break times.
Return from required breaks and begin working at the end of the required break times.
Work until your required number of hours are complete.
Do not accept or make personal phone calls from work unless the party on the other end of the line is bleeding and/or dying.

Those are what I consider to be work standards, unless your employer has relaxed those standards. If there is work to be done, she knows that the work needs to be done, she is qualified to perform the tasks, but yet she still isn't doing it, then she is at fault, not the employer.
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Old March 3rd, 2006, 04:27 PM   #28
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Quote:
Originally Posted by Sol Goode
What she seems to be missing is "Standardized Work Instructions"
Something that clearly states what her job is, and how she will be measured. It is unfair to hold someone accountable to a metric, if they do not know the metric.

Standard/documented work instructions are the key to any good company. Without them, you will always be destined to fail.
I hate metrics, I still talk in inches most of the time... so do half the engineers around here...


:tonka:
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Old March 3rd, 2006, 04:51 PM   #29
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Originally Posted by 84Scrambler
Job requirement:
Show up and be ready to work on time.
Do company related work until your required break times.
Return from required breaks and begin working at the end of the required break times.
Work until your required number of hours are complete.
Do not accept or make personal phone calls from work unless the party on the other end of the line is bleeding and/or dying.

Those are what I consider to be work standards, unless your employer has relaxed those standards. If there is work to be done, she knows that the work needs to be done, she is qualified to perform the tasks, but yet she still isn't doing it, then she is at fault, not the employer.
You just said exactly what I was thinking.
There should be no quota (and there isn't), you should come to work and work the amount of hours you are being paid for, and do as much work as you can! Duh!
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Old March 3rd, 2006, 04:57 PM   #30
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Originally Posted by JEEPR
You just said exactly what I was thinking.
There should be no quota (and there isn't), you should come to work and work the amount of hours you are being paid for, and do as much work as you can! Duh!
exxxxxxxxxxxxxxxxxxxxxxxaaaaccfttllllyyyy.

So we shot ourselves in the foot. I wont comment till at least next friday about this. :woot;
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Old March 3rd, 2006, 05:56 PM   #31
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damn you for not saying anything until next friday.. and for the record what part of white trash NJ do you live in, wanna make sure I dont run into you when I have to be up there visiting.. or worse the GP... it was bad enough trying to get you across the border from canada
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Old March 3rd, 2006, 06:19 PM   #32
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I ws busy at work so I had little time respond.

First off, a company must have concrete metrics on all individuals to evaluate people and functions. If they are not meeting customer demand, there is an issue. That issue is usually process related. In this case I see the lack of process/standards/metrics as the problem.

Second, STANDARD WORK SHEETS must be available for all tasks. There is a BEST way to do things. Standard work ensures all people dong the task do the the best way. Without standard work, people can and will manipulate the system. This, with the addition of no metrics seems to be allowin the girl to "work" the system. If she has no defined tasks or output, how can you say she is screwing off.
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Old March 3rd, 2006, 06:25 PM   #33
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Quote:
Originally Posted by Sol Goode
I ws busy at work so I had little time respond.

First off, a company must have concrete metrics on all individuals to evaluate people and functions. If they are not meeting customer demand, there is an issue. That issue is usually process related. In this case I see the lack of process/standards/metrics as the problem.

Second, STANDARD WORK SHEETS must be available for all tasks. There is a BEST way to do things. Standard work ensures all people dong the task do the the best way. Without standard work, people can and will manipulate the system. This, with the addition of no metrics seems to be allowin the girl to "work" the system. If she has no defined tasks or output, how can you say she is screwing off.



Sounds like more of the liberal crap your always spitting out.
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Old March 3rd, 2006, 07:26 PM   #34
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Sounds like more of the liberal crap your always spitting out.
You my friend are a moron....I just gave you all a glimpse of my $100K MBA knowledge
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Old March 3rd, 2006, 09:11 PM   #35
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You my friend are a moron....I just gave you all a glimpse of my $100K MBA knowledge


Kinda sucks you have to spend that to make $32,500.00 a year.

But after 3 yrs. or so its all gravy.:tonka:
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Old March 3rd, 2006, 09:20 PM   #36
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Kinda sucks you have to spend that to make $32,500.00 a year.

But after 3 yrs. or so its all gravy.:tonka:

$32,500? I wish!
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Old March 3rd, 2006, 10:02 PM   #37
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Quote:
Originally Posted by Sol Goode
I ws busy at work so I had little time respond.

First off, a company must have concrete metrics on all individuals to evaluate people and functions. If they are not meeting customer demand, there is an issue. That issue is usually process related. In this case I see the lack of process/standards/metrics as the problem.

Second, STANDARD WORK SHEETS must be available for all tasks. There is a BEST way to do things. Standard work ensures all people dong the task do the the best way. Without standard work, people can and will manipulate the system. This, with the addition of no metrics seems to be allowin the girl to "work" the system. If she has no defined tasks or output, how can you say she is screwing off.
Lets make this clear. There is concrete "metric" The issue is not process related. We have 20 other people who dont have a problem at all. This is a person problem, not a company problem.

Second, work sheets? What the fukc second grade. Does your boss give you busy work and recess too? Within her job description she has open things that change on a basis we cant controll. The bigger issue here is you utter lack of a real idea on whats going on. When the situation is past I'll share as many details as I'm able to but untill go defend a cop killer or baby raper.
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Old March 3rd, 2006, 10:03 PM   #38
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You my friend are a moron....I just gave you all a glimpse of my $100K MBA knowledge
Awwww contest of the E-education and cock swinging number race.

I have a eleventy billion dollar PH.D in everything.
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Old March 3rd, 2006, 10:58 PM   #39
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Quote:
Originally Posted by Deke
Awwww contest of the E-education and cock swinging number race.

I have a eleventy billion dollar PH.D in everything.
phew.. because i got eleventy billion point 02, phd in everything so i can put my 2 cents in about it and prove you wrong every time :P ..
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Old March 4th, 2006, 06:33 AM   #40
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"my phd can beat up your phd" It's amazing how many assumptions we all make when there is no good way to describe each and every event that we don't witness first hand.

Someday I'll be good with words....probably after I'm dead

Someday we'll all get along and this will be such a boring world :gman:
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