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Old February 22nd, 2006, 06:05 AM   #81
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I just don't see the reason for the buddy of someone to even start this post first off all since there is so much room for twisted information.

Deke, I am not going to sugar coat anything here. Yes his order took a lot longer than planned. As with numerous of the products we have been doing for years, we are no longer building them in small number quanities. This was the first round with the rocker guards going into a much larger build quanity. Unfortunately the time frames were blown out of the water with my supplier.......any ways I had 4-5 sets of rockers rushed through after the order had been around for so long.
Don't make it out to look like we did not stay in contact with Nick because we did, he was in the middle of a major build and was not in a hurry for the for quite a while. Once i found out he was ready for the we just did a smal batch for the mean time. Since we still do not have a large stock of those yet. As for not protecting the front edge----that is the way the product is designed to work with YJ rocker guards since the YJ guards have the extension on them.
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Old February 22nd, 2006, 06:19 AM   #82
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Quote:
Originally Posted by DetR6oit
read up and you will find many people think he sucks and would never recomend him. Myself included.


http://www.misfitoffroad.com/phpbb/viewtopic.php?t=1268

http://www.misfitoffroad.com/phpbb/v...&highlight=koz
This is the typicall BS that I talking about.

Matt seriously don't you have anything better to do than show a picture of a shaft we didn't even build in house and a couple of links to some high school styled mentality threads with misleading information. You might what to make sure you have your facts correct before your start slandering a company with misleading or flat out not true information.

Go ahead and post up your next reply about us setting up you ring / pinion wrong. I'm sure you will not bother to mention the fact that you were warned about running a standard cut rear with extremely high pinion angle that could and did starve the pinion bearings for lube. Since we did then your gears into Precision Gear and have them inspect them for a possible warranty, You saw the letter first hand so don't even try to say thats not true. you supplied the axles you wanted built for you project. And for the front end saying it was hacked together...you posted years ago on Pirate with pictures wanted to know if you got hosed and the responces were.........a lot of drowling over how you can even get welds to look as good as they do.

Point is if you think we are such bad people and don't want to do buisiness with us than DON'T and let that be the end and quite posting absolute B.S.!!!!!!!!!!!!!
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Old February 22nd, 2006, 06:22 AM   #83
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Quote:
Originally Posted by Trailrig
I say this guy deserves what he got form koz considering all the negative feedback that has been bestowed upon him by his customers, i mean c'mon how many threads have there been like this????????????????
These are the type of comments and remarks that just keep anding fuel to a fire that shouldn't even be going to begin with, that is the down side to internet chat rooms. You do not have to know all of the information, a simple comment here and there and........4 years later the same bs is still goin on.

Sorry i have no idea who you are and don't take it personal.
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Old February 22nd, 2006, 06:38 AM   #84
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Quote:
Originally Posted by Kozoffroad.com
I just don't see the reason for the buddy of someone to even start this post first off all since there is so much room for twisted information.

Deke, I am not going to sugar coat anything here. Yes his order took a lot longer than planned. As with numerous of the products we have been doing for years, we are no longer building them in small number quanities. This was the first round with the rocker guards going into a much larger build quanity. Unfortunately the time frames were blown out of the water with my supplier.......any ways I had 4-5 sets of rockers rushed through after the order had been around for so long.
Don't make it out to look like we did not stay in contact with Nick because we did, he was in the middle of a major build and was not in a hurry for the for quite a while. Once i found out he was ready for the we just did a smal batch for the mean time. Since we still do not have a large stock of those yet. As for not protecting the front edge----that is the way the product is designed to work with YJ rocker guards since the YJ guards have the extension on them.
Let me just offer this piece of advice. Solid customer service is what makes or breaks a company when they are small. 6 employees means you are small. You can have the best products in the world, but if that word of mouth chit chat isnt there...then you got problems.

I told Nick to go to you. I've had good experiances with your company in the past and felt you offered the best in price, selection and knowledge for what Nick wanted to do.

The problem became when there was a breakdown of communications concerning the products still on order and their shipment. Why is he learning about why his shit didnt get there untill this thread? These threads and how you handle them will be archived and searched apon for years. Go search on pirate and you'll see who the winners are and the loosers. It wouldnt hurt you to call up H.A.D and take a lesson in how to treat the customer.
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Old February 22nd, 2006, 06:40 AM   #85
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Quote:
Originally Posted by Kozoffroad.com
These are the type of comments and remarks that just keep anding fuel to a fire that shouldn't even be going to begin with, that is the down side to internet chat rooms. You do not have to know all of the information, a simple comment here and there and........4 years later the same bs is still goin on.

Quote:
This is the typicall BS that I talking about.

Why is it that it is there. A few bad apples are always going to happen. Its how you deal with them that is the big point.

Right answer. "got a problem, give me a call and I'll make it right. When I do, you post an update in here"

Wrong answer. "I'm only going to comment on a few things here. blah blah ya'all dont know the whole story. blah blah typicall blah blah we do good work blah blah "

Actions. Not words.
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Old February 22nd, 2006, 06:46 AM   #86
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Originally Posted by buildinazuk
I would not recomend Koz and I have personal experience. I had him set up my gear and lockers in my TJ. First off he had my jeep for close to 2 weeks. Whe n I first go to pick it up everything is cool. But after I get about 3 miles down the road my front end blows. Seems he forgot to put gear lube in it (very professional). I get it back to him and he fixes it with lowend ring and pinion so I guess buying nice superior ring and pinion was a waste o f money. I would have made him change it back but after 2 weeks with out my DD I dont have much of a choice. So it finally get fixed I have my third trip up to midland to pick my jeep up. I notice when I get it home that everytime I back up and apply the brakes my whole body moves under neath the suspension and with a load bang. get underneath and find out the bolt to my upper links were now on finger tight. I had the RockKrawler long arm kit and to get to the ring and pinion you had to remvove the mount for upper links. Next I take it out for some light wheeling and find my OX locker isnt working properly. I know those thing are a pain in the ass to set up correctly and I understand that, but isnt that what I was paying this huge ass bill to a professional so my stuff works right? Lastly my rear blew about a month later. He said it was from all the hard wheeling I must have been doing. Oh two trips to the mounds with a locker not working. Right koz. He tells me to bring it to him and we would work out a deal. right I should have known by now but dumby my has a friend tow it up there. Of coarse he charges my almost 600 dollars to get it fixed and he could tell the gears were set up properly. Yet superior would not warrenty them because they said it was his fault.

To make a long story short I wouldnt trust Koz's Custom fabin the handling of a pubic hair let alone a vehicle
Another fine example here. How a bout give even 1/2 of the information about the job I did for you........was it 4 or 5 years ago now.

So it had nothing to do with you--the customer suppplied all of the parts--gears--master kits---lockers....and half the parts being wrong..etc etc. I will admit since this one has been so many years ago I may not remember every part in perfect detail.

Did we / I forget to put lube in your axle.....YES... does that have anything to do with being professional...absolustely not. It was a simple mis take do to lot of circumstances.

You the customer supplied all of the parts for your axle---re gearing ---lockers. Which did turn out to be the last time I would ever let a customer supply there own parts since all of the BS I / we went through on you job.

So anyways your vehicle was on and off of the hoist close a half a dozen times due tou you supplying the wrong parts to do the job, some were just wrong some were boxed wrong, stillparts you supplied and I could not do anything but wait for you to take care of the parts you ordered from somewhere else. That is the reason how we forgot to lube you rear axle. Don't even try to say we charged you to take care of the rear axle becasue I didn't. A little while latter you front end took a crap. Again the last time I would ever do an install on an OX. The case halves are held together with 1/4 x 20 bolts that backed our causing the ring gear to flop around and abviously damage the gear set. You brought it back up and I gave you the options...one to send your lessor quality gear set back in for a possible warranty. Which you would have to take care of since you supplied the gears. It was YOUR choice to buy a new gear set from me so you did not have to wait for warranty from genuine gear. And yes you did get charge for a re-gear in the front. That was all out in the open when you supplied your parts, and it was the OX bolts that caused the failure anyway. I would guess that OX did not torque the case halve bolts down and that is what casued the failure. Now had the parts been purchased through us it would have been a little different out come.

So once again.........don't you have anything to do other than keep posting in thread with 1/2 the story. Go ahead and keep wasting your time if you choose. Unfortunately this is one of those jobs that just went sour. If there was something that could have been reasonably done to make you happy it would have been.

Enough wasted time.............I have work to do.
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Old February 22nd, 2006, 07:02 AM   #87
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Quote:
Originally Posted by Kozoffroad.com
Another fine example here. How a bout give even 1/2 of the information about the job I did for you........was it 4 or 5 years ago now.

So it had nothing to do with you--the customer suppplied all of the parts--gears--master kits---lockers....and half the parts being wrong..etc etc. I will admit since this one has been so many years ago I may not remember every part in perfect detail.

Did we / I forget to put lube in your axle.....YES... does that have anything to do with being professional...absolustely not. It was a simple mis take do to lot of circumstances.

You the customer supplied all of the parts for your axle---re gearing ---lockers. Which did turn out to be the last time I would ever let a customer supply there own parts since all of the BS I / we went through on you job.

So anyways your vehicle was on and off of the hoist close a half a dozen times due tou you supplying the wrong parts to do the job, some were just wrong some were boxed wrong, stillparts you supplied and I could not do anything but wait for you to take care of the parts you ordered from somewhere else. That is the reason how we forgot to lube you rear axle. Don't even try to say we charged you to take care of the rear axle becasue I didn't. A little while latter you front end took a crap. Again the last time I would ever do an install on an OX. The case halves are held together with 1/4 x 20 bolts that backed our causing the ring gear to flop around and abviously damage the gear set. You brought it back up and I gave you the options...one to send your lessor quality gear set back in for a possible warranty. Which you would have to take care of since you supplied the gears. It was YOUR choice to buy a new gear set from me so you did not have to wait for warranty from genuine gear. And yes you did get charge for a re-gear in the front. That was all out in the open when you supplied your parts, and it was the OX bolts that caused the failure anyway. I would guess that OX did not torque the case halve bolts down and that is what casued the failure. Now had the parts been purchased through us it would have been a little different out come.

So once again.........don't you have anything to do other than keep posting in thread with 1/2 the story. Go ahead and keep wasting your time if you choose. Unfortunately this is one of those jobs that just went sour. If there was something that could have been reasonably done to make you happy it would have been.

Enough wasted time.............I have work to do.
For being a "few years ago" you sure did remember a lot of details. Why is it that informing a customer who dropped 5 grand and them some to you that you cant give them the professionalism to email them a tracking number, inform them of the situation at hand on why they dont have a product, give them false ship dates, and then expect them to just keep quiet about their dealings?
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Old February 22nd, 2006, 07:26 AM   #88
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Old February 22nd, 2006, 08:03 AM   #89
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Originally Posted by Sandals
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Hol onto your bowls. Its bout to get rough.

Im not going to say a word. heres a few pictures. I'll let them explain themselves.





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Old February 22nd, 2006, 08:07 AM   #90
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Quote:
Originally Posted by Deke
Hol onto your bowls. Its bout to get rough.

Im not going to say a word. heres a few pictures. I'll let them explain themselves.





sorry you are going to have to explain because just pictures i have no idea what im looking at, where it goes, what it does, etc..
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Old February 22nd, 2006, 08:10 AM   #91
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Originally Posted by nyxis
sorry you are going to have to explain because just pictures i have no idea what im looking at, where it goes, what it does, etc..
Pick one..... both work... which one is right for the application




OR

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Old February 22nd, 2006, 08:22 AM   #92
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Quote:
Originally Posted by Deke
Pick one..... both work... which one is right for the application




OR

.. great responses.. are these lines even visible? are they under the body of the vehicle? not every fabshop has access to a CNC Plasma .. could they have taken more time with them.. yeah probably.. yep the holes look bad, but i guess i really didnt expect much better work, looks like your buddy had them powder coated also.. hope theres now snow there or they never plan on gettting a scratch on those :/
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Old February 22nd, 2006, 08:26 AM   #93
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Originally Posted by nyxis
.. great responses.. are these lines even visible? are they under the body of the vehicle? not every fabshop has access to a CNC Plasma .. could they have taken more time with them.. yeah probably.. yep the holes look bad, but i guess i really didnt expect much better work, looks like your buddy had them powder coated also.. hope theres now snow there or they never plan on gettting a scratch on those :/
The lines are visible. Not every shop has access to a plasam, but all shops have extra material laying around to use as a straight edge. I wasnt even going to get into the cut lines looking like they were done with a sawzall and no guide. Theres over cut and angle on the cuts that leads me to believe that.

They were powder coated when delivered from him. So if he didnt do it in house then his powder coater is ripping him off. It looks and feels like spray paint.
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Old February 22nd, 2006, 08:27 AM   #94
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Opsies. I forgot the part where blowing out the holes really just reeks of a quick fab to get it out the door...
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Old February 22nd, 2006, 08:32 AM   #95
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Originally Posted by Deke

You have to be kidding me.

I have witnessed first hand alot of Koz stuff, and they always appeared to be square, and proper looking.

This looks like a hack job to shut someone up.
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Old February 22nd, 2006, 08:39 AM   #96
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For the record, I didn't put deke up to any of this, he decided on his own that action needed to be taken after i showed him the rocker guards.

oh, intro.

hi everyone, I'm Nick. so enough with the intros, here's the deal.

pretty much everything deke said is true, but so is pretty much everything James said as well. as usual, i think the truth lies somewhere in between. When I get home I'll take pics of the things that I'm really upset about. Those cut marks being rough is annoying, but not enough for all this. The real issue I have is with the fitment. pics will explain better than i can, so just wait.

Bottom line is something is wront with those rocker guards. However, I spoke to James this morning and explained to him what's going on with them. It sounds like I may have been shipped the wrong set, and it sounds like he plans on making everything right. So with that, I suspend any judgement until this issue is resolved. I have to say I was extremely happy with his prices and service on getting the other $6k worth of parts that all showed up on time.
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Old February 22nd, 2006, 08:40 AM   #97
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Originally Posted by 88beastbronco
You have to be kidding me.

I have witnessed first hand alot of Koz stuff, and they always appeared to be square, and proper looking.

This looks like a hack job to shut someone up.
Shutting someone up because they paid for a product in august and it was rounding feb with no product still?
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Old February 22nd, 2006, 08:41 AM   #98
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Some folks have were busy last night posting back and forth. To get back to the original concern, I hope that deliverables were resolved between the customer and Koz.
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Old February 22nd, 2006, 08:42 AM   #99
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Quote:
Originally Posted by Deke
They were powder coated when delivered from him. So if he didnt do it in house then his powder coater is ripping him off. It looks and feels like spray paint.
it is spray paint. as stated in the description on his website.
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Old February 22nd, 2006, 09:21 AM   #100
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It sounds like I may have been shipped the wrong set, and it sounds like he plans on making everything right.
with fab work like that, those are the wrong set for anyone. nice clean professional quality there buddy.
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