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Old February 16th, 2006, 08:25 PM   #61
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Quote:
Originally Posted by PavementPounder
Actually, not very many if you count the ones posted (and I mean count them). Compare the number of dissatisfied customers to the number that haven't had any issues you end up with a pretty low percentage that corresponds with his business volume and new, bigger shop that allows for more internal fabrication and less outsourcing.

The huge exposure of the internet gives the illusion that the bad experiences abound. They exist, but not to the level that some would have you believe. People have something go wrong and the first thing they say is "Everything that comes from there is crap!", when in reality it was just their crap and a couple others.

All opinions should be offered in fairness, but talk about yours or link to another's. Don't just talk about another's.
Yeah, most satisfied customers don't start threads on internet sites. You only hear from the ones that had problems.
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Old February 16th, 2006, 08:32 PM   #62
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Originally Posted by brewmenn
Yeah, most satisfied customers don't start threads on internet sites. You only hear from the ones that had problems.
the exception, is someone who is exceedingly pleased with the results, and/or has had something extensive, or unique built/fabbed.

but yes, far and away not as prevalent as those that gripe about bad service/work.
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Old February 16th, 2006, 08:54 PM   #63
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Quote:
Originally Posted by Deke
make the koz rock sliders appear at the shop?
We could make some JCR sliders show up though.
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Old February 16th, 2006, 09:13 PM   #64
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Quote:
Originally Posted by Deke
People pay for those shitty welds? :tonka: :tonka: :tonka:

those look WAY better then the ones I have seen in the past (like i sid a few years)... Does the receiver get a lip though or something to make it look finished though?
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Old February 17th, 2006, 12:34 AM   #65
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Quote:
Originally Posted by jeepfreak81
those look WAY better then the ones I have seen in the past (like i sid a few years)... Does the receiver get a lip though or something to make it look finished though?
:tonka: :tonka:

A welder is not a fabricator

A fabricator is not a welder


You need a good education in both
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Old February 17th, 2006, 12:53 AM   #66
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Quote:
Originally Posted by Deke
People pay for those shitty welds? :tonka: :tonka: :tonka:
And we even get stuff delivered on time

Put up or shut up
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Old February 17th, 2006, 08:29 AM   #67
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Quote:
Originally Posted by monkeyevil
And we even get stuff delivered on time

Put up or shut up
You want my welds up?
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Old February 17th, 2006, 10:32 AM   #68
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Originally Posted by Elusive
And we love reminding you that we've never seen you wheel his stuff.
I don't have to wheel anything to prove that my axles, driveshafts, and gears were constructed or installed properly. I prove it every time I drive the Ram down the road or tow anything with it and I've already made 2 cross-country trips in the XJ + 1 trip to the Mounds in it. Most people know the Ram has been out there many times and it has the battle scars to prove it. I've never seen your Zook outside my garage.

Actually, I'm thinking of taking the beast to the Mounds on Sunday to see how those Nittos work if you want to roll.
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Old February 17th, 2006, 10:35 AM   #69
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Quote:
Originally Posted by Trailrig
i dont know what that means, all i know is that what you quoted is my "opinion" fair or not by your standards, thats what i think
You read the sentence incorrectly. I didn't say anything about anyone's opinion being fair or unfair.
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Old February 17th, 2006, 11:09 AM   #70
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I've only met James once, when he came with us to Canada. He seemed like a nice guy.


Hehehehe, he did take out his own front driveshaft on the trip, although in his defense, I think it was more of a Joint failure. The shaft then because a spinning club of death and put a hole in his transmission pan...:tonka:
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Old February 17th, 2006, 11:29 AM   #71
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Quote:
Originally Posted by jeepfreak81
those look WAY better then the ones I have seen in the past (like i sid a few years)... Does the receiver get a lip though or something to make it look finished though?
That picture is the back, the front looks like this now.



We've been around for 3 yrs in march(i have been doing this stuff for almost 5 yrs now), I know that some of my really really early stuff is scabby, I replaced most of it for customers with newer nicer stuff just to get my early stuff off the streets.

If you want more pics of our work,
http://www.jcroffroad.com/Merchant2/...screen=CONCEPT

But i do assure you that in 3 yrs, we have come a very long way and definatly have upped our quality 100%.
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Old February 19th, 2006, 11:53 AM   #72
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Shocking. They showed up on friday.
NO emailed shipping number.
NO contact about them shipping.
I asked him to check and see the shipment date.

Now...the holes are in the wrong spots. The front cutouts make it so the front 6-8 inches of body tub arnt protected. uck. NEVER MIND the fact the cut outs look like they were done with a hacksaw while half in the bottle
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Old February 19th, 2006, 12:21 PM   #73
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Wow Deke that is a shame......sorry for your woe's. I imagine your friend will likely send them back.
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Old February 19th, 2006, 12:27 PM   #74
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he only installed one. I just saw it on the last call I went on. If what I think happened...happen its a disgrace.
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Old February 19th, 2006, 12:32 PM   #75
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Quote:
Originally Posted by jeepfreak81
If you search around you will find plenty from their early days, I have not seen any of the recent work to comment on it. A buddy of mine has removed quite a few of their bumpers and replaced them because of weak welds, or simple stuff like the design of their original front receiver -- it was not useable at all due to the location of the hole for the pin. (on a YJ) I do know a few of their designs have changed but i will also say the recent work I have not seen, this was 2 or 3 years ago.
I was the first JCR "XJ customer" for front & rear bumpers and rockrails and never had an issue with their function. JCR's "old crap" served me well in moab, the badlands, stuck in goo needing a strap out or straddled in rocks needing winched.

AND

JCR gave me a free front bumper with unibody tie-ins to get their "old crap" off the street. I think my old bumper was recycled by a zuk owner.
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Old February 19th, 2006, 01:33 PM   #76
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Immortal, lookin good today!
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Old February 19th, 2006, 02:14 PM   #77
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Quote:
Originally Posted by Deke
he only installed one. I just saw it on the last call I went on. If what I think happened...happen its a disgrace.
What's that mean?


Get a picture for us if you can. Were these ordered to custom dimensions or anything?
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Old February 19th, 2006, 02:25 PM   #78
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Quote:
Originally Posted by PavementPounder
What's that mean?


Get a picture for us if you can. Were these ordered to custom dimensions or anything?
He's out with the wifey but when he gets in I'll be getting pictures.

Stock dimensions. Stock part.
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Old February 19th, 2006, 03:48 PM   #79
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To be honest with you, besides these rails not being shipped the only bad things I"ve heard about Koz was gear/locker setups failing.

My Pastor went to James a couple months ago and had a 3" lift, Garvin roof rack, Warn front bumper, numerous lights installed on his XJ. James had the parts in a couple days the the Jeep finished in one day. All done at a great price. So there is a satisfied customer.
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Old February 22nd, 2006, 06:54 AM   #80
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First off I normally do not get in the middle of these type of conversations in forums anymore. Unfortunately in buisiness there will be some people who will have issues --not refering to any one individual just a general statement. That is as fine as it can be--we try to take care of everyone the best we can and make as many loyal customers / freinds as we can. Most of the people I consider my freinds are also customers, so if you really took a few minutes to meet us you would realize what we do and who we are.

Some of the things in here are a little out of context though.

I will post my comments to some items in this thread then I'll be done. I will NOT keep posting more repliesand keep the going on. So take it for how you want to, some that will be fine, some will choose to continue with high school mentality (those know who they are!!) and just keep going on bashing us with misleading information for how many YEARS now. Seriously----get something better to do with your time. If you look at it from the outside you would realize how obsurd it looks to cary on with your bs for that long.

The FACT is if you have not been to our shop and seen the work we do first hand or met me or my crew in person, then do not assume things you don't know based on hear say. We take a LOT of pride in the jobs we do. Have we / I had some start up learing lessons, if we didn't then we would not learn from our mistakes. It's taken a long time to get a solid crew that can perform over the years, I have that now. Koz Road has 6 employees right now that all take a lot of pride in the work that we do.
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