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Old March 25th, 2013, 07:08 PM   #21
MonkeyBiz
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What is your concern? That the Auto trac transfer cases stays locked in? Every autotrac I have owned stayed locked in 2wd. They may have filled it, but it may have leaked out. GM t cases are notorious for getting pump rub holes in them causing a slow leak. Full it up and keep an eye on the level your t case is probably fine.
I have several friends that have the same driveline, in either surbans or avalanches. Their front driveshafts spin by hand when in 2wd, freely. One of the testing we did was to engage the front actuator, locking the passenger shafts, raising the rear end, unplugging the actuator so it stayed locked, putting back in 2wd and putting it it drive. We almost immediatly stopped, as the griding was horrible. I talked to my cousin, who is a parts guy at GM in GR and he said the ATF in those transfer cases really, really piss off the clutches.

Did you see the picture.. That is not Auto Trac fluid that came out. It is ATF.
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Old March 25th, 2013, 07:40 PM   #22
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I have several friends that have the same driveline, in either surbans or avalanches. Their front driveshafts spin by hand when in 2wd, freely. One of the testing we did was to engage the front actuator, locking the passenger shafts, raising the rear end, unplugging the actuator so it stayed locked, putting back in 2wd and putting it it drive. We almost immediatly stopped, as the griding was horrible. I talked to my cousin, who is a parts guy at GM in GR and he said the ATF in those transfer cases really, really piss off the clutches.

Did you see the picture.. That is not Auto Trac fluid that came out. It is ATF.
I must have overlooked the wrong fluid in the first post. Noise plus wrong fluid doesn't sound like a happy t case.
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Old March 25th, 2013, 07:49 PM   #23
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I must have overlooked the wrong fluid in the first post. Noise plus wrong fluid doesn't sound like a happy t case.
Yep. It will be interesting to see what their response will be when I talk to the owner tomorrow. They are a respected place in Muskegon for decent work, but I don't think they will like it when I tell them they paying to remove, rebuild and reinstall my TC.
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Old March 26th, 2013, 07:36 PM   #24
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What did they charge you for? It certainly should be on your receipts(??)
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Old March 26th, 2013, 07:44 PM   #25
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They charged for full service. I talked to their person who deals with claims today. I gave her the run down, she reviewd my account. She said that she needed to do some checking with the manager and employees of that store, and that they woulld be getting back to me. She started to say that tranfer cases weren't included in their full service check, as some new vehicles they are sealed. I reminded her that my truck isn't one of those, and at the very least, if they claim that their 'full service' at a minium checks all fluids beside brake and power stearing, that I should have been notified, which I wasn't. She agreed, and said from my customer history, that I often had diffs check/filled, tranny flushed, that it wouldn't be much of a reasonable strech that the TC would have been caught at some point it the past 2 years I've had the truck if they had done their job. She said they would definatly be back in touch after they did their own little internal investigation.

I told her that I would work with them, and that if there was a particular place that they prefered to have the work done, that I would consider their option.
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Old March 26th, 2013, 07:52 PM   #26
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They charged for full service. I talked to their person who deals with claims today. I gave her the run down, she reviewd my account. She said that she needed to do some checking with the manager and employees of that store, and that they woulld be getting back to me. She started to say that tranfer cases weren't included in their full service check, as some new vehicles they are sealed. I reminded her that my truck isn't one of those, and at the very least, if they claim that their 'full service' at a minium checks all fluids beside brake and power stearing, that I should have been notified, which I wasn't. She agreed, and said from my customer history, that I often had diffs check/filled, tranny flushed, that it wouldn't be much of a reasonable strech that the TC would have been caught at some point it the past 2 years I've had the truck if they had done their job. She said they would definatly be back in touch after they did their own little internal investigation.

I told her that I would work with them, and that if there was a particular place that they prefered to have the work done, that I would consider their option.
If it doesn't list exactly what Full service means with the products they used, and how much of them they used, then they don't know how to run a business very well IMO. It should have all the details on the receipt. Hell, they probably should have gone over the list each time with you.
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Old March 26th, 2013, 08:00 PM   #27
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If it doesn't list exactly what Full service means with the products they used, and how much of them they used, then they don't know how to run a business very well IMO. It should have all the details on the receipt. Hell, they probably should have gone over the list each time with you.
I don't have them infront of me, but I believe they all say "Checked Trans/Xfer fluid"
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Old May 20th, 2013, 10:56 AM   #28
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Any updates?
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Old May 20th, 2013, 11:07 AM   #29
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There's really nothing that can be done, because it was like that when you brought it in. You can't prove that they didn't fill it last time, because you left the shop, something could have happened and the fluid drained out or you could have drained it yourself and brought it in to and are trying to get something out of them.

I don't agree with that, but that is exactly what is going to be said. You can't prove they didn't do it last time, no matter how obvious it is.

The just lost your business, and are going to get a bad word out from you and probably everyone on here. That's the best that can be done
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Old May 20th, 2013, 04:45 PM   #30
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Any updates?
Not yet. Life happened, and haven't gotten any further.
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