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Old March 3rd, 2012, 11:16 PM   #41
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Originally Posted by chris1044 View Post
As someone who's actually worked as a tech....you can take it back and it will be most appreciated.

BUT - the fact that it was left in the vehicle says something about the professionalism of the person performing the service. I've worked with plenty of people that have left tools under the hood/in a car - in the industry they're known as hacks. That's not to say there all bad, but good tech's check to make sure ALL the tools they used are on their cart and not in the car.

I'm sure I'll catch shit for the statement above, but it's true. Good tech's, oil change bitches or not, make sure they don't leave tools in cars.
So Corvettes leave driverless?
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Old March 3rd, 2012, 11:21 PM   #42
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So Corvettes leave driverless?
Touche'!...(same thing happens with BMW's)
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Old March 4th, 2012, 09:38 AM   #43
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If the techs are socareless to leave their hard earned tools in cars what else are they forgetting?
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Old March 4th, 2012, 09:46 AM   #44
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Originally Posted by chris1044 View Post
As someone who's actually worked as a tech....you can take it back and it will be most appreciated.

BUT - the fact that it was left in the vehicle says something about the professionalism of the person performing the service. I've worked with plenty of people that have left tools under the hood/in a car - in the industry they're known as hacks. That's not to say there all bad, but good tech's check to make sure ALL the tools they used are on their cart and not in the car.

I'm sure I'll catch shit for the statement above, but it's true. Good tech's, oil change bitches or not, make sure they don't leave tools in cars.
This makes me . I worked with ALOT of guys in the last 14 yrs, the act of forgetting or misplacing a tool doesn't earn the label of a "hack". Years ago I misplaced a brand new 1/4" snap on rachet that was 24 hrs old, realized it an hr after the job was done and car was gone because I didn't have time to "clear" my cart as I was working on 3 cars at the same time. Called the customer and they said "tough shit, your loss, I am not turning around". They were not local customers and were passing through when a water pump failed on there car. I have probably misplaced a half dozen of those magnetic bowls/trays under cars.

Guess that makes me a hack.

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Old March 4th, 2012, 10:17 AM   #45
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Originally Posted by Yota Bill View Post
Take it back. Some tech spent hard earned money on his tools, there's no need to steal them, even if it is his fault. Just make him feel like a tool when you return it.
agree
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Old March 4th, 2012, 10:20 AM   #46
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Take it back.

Live by the Golden Rule.

the people with the gold rule?


should there be a comma in there or something?
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Old March 4th, 2012, 10:28 AM   #47
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Agreed.

Fri I left a 36" extension on the cowl of a car. I hope they have the decency to return it.
I'd be really happy with the scratches you put on my car......
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Old March 4th, 2012, 10:31 AM   #48
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I have worked on cars for over 25 years and I have lost 3 tools, one 9/16" deep well mac impact socket in a frame and couldn't get to it for nothing, No magnet would pull it out.

I have lost a flash light in a headliner of a car that I didn't work on a coworker did. I did get it back a year later when the car came back for service lol.

last tool was a button/panel puller just a few weeks ago, I dropped the tool in the truck while picking up other tools. I was called up front to look at a car that was going to get worked on. By the time I got back our driver had taken off in the car to deliver it. When the front office got a hold of him he had already left the dealership and on his way back. We called the dealership and they said "NOPE not in there" after her being on hold for 10 seconds. Pricks never looked!!!
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Old March 4th, 2012, 11:38 AM   #49
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Originally Posted by CheapThrillB2 View Post
This makes me . I worked with ALOT of guys in the last 14 yrs, the act of forgetting or misplacing a tool doesn't earn the label of a "hack". Years ago I misplaced a brand new 1/4" snap on rachet that was 24 hrs old, realized it an hr after the job was done and car was gone because I didn't have time to "clear" my cart as I was working on 3 cars at the same time. Called the customer and they said "tough shit, your loss, I am not turning around". They were not local customers and were passing through when a water pump failed on there car. I have probably misplaced a half dozen of those magnetic bowls/trays under cars.

Guess that makes me a hack.
1) I'm not saying misplacing a tool here or there over decades of work makes you a hack

2) Leaving a tool under the hood/under the car (say on a frame rail when doing a trans) is far different than in a vehicle - IMO. Not exactly acceptable, but at least the customer wont (typically) find it. From a customer's point of view, I think tools left behind just looks very badly towards the tech/shop that serviced the vehicle

3) I really do not understand what is so difficult about making sure the car is correctly buttoned up after being worked on?? It's along the same lines of leaving the steering wheel full of your greasy hand prints...


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Originally Posted by KILLER"B"468 View Post
I have worked on cars for over 25 years and I have lost 3 tools, one 9/16" deep well mac impact socket in a frame and couldn't get to it for nothing, No magnet would pull it out.

I have lost a flash light in a headliner of a car that I didn't work on a coworker did. I did get it back a year later when the car came back for service lol.

last tool was a button/panel puller just a few weeks ago, I dropped the tool in the truck while picking up other tools. I was called up front to look at a car that was going to get worked on. By the time I got back our driver had taken off in the car to deliver it. When the front office got a hold of him he had already left the dealership and on his way back. We called the dealership and they said "NOPE not in there" after her being on hold for 10 seconds. Pricks never looked!!!

Exactly. How many thousands of repairs have you done? And I'll bet after everyone you do a rundown of the area you're working in to make sure you've got all your tools.

Going a step further, I'll bet if you "leave" a tool behind and install something over top of it...you pull whatever it is back out to get the tool.


Again, when I was a tech I worked with a few guys that would loose tools on a weekly basis...IMO, that's unacceptable. As already mentioned - if you can't remember your damn tools, what else are you forgetting?
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Old March 4th, 2012, 02:25 PM   #50
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Haven't 'lost' many tools over the years, but have had some 'borrowed'.

Kind of hurting still over an SK 9/16" ratcheting combo wrench I left on a feeder on a road call. Long day, and it was in a location not easily seen from the floor. I even have a fitted case for the set and still left without it. NO excuse.
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Old March 4th, 2012, 02:32 PM   #51
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After 31 years of playing with cars, I've lost a number of tools. Every now and then a customer will come back for additional service and I will find a tool I had lost earlier......usually right after I have bought a replacement.
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Old March 4th, 2012, 08:09 PM   #52
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1) Exactly. How many thousands of repairs have you done? And I'll bet after everyone you do a rundown of the area you're working in to make sure you've got all your tools.
At work I put all my tools away after each job that way I can identify what is missing. Sad part is at home I know I am the only one around so tools gather on the work bench. With that said even working out of the garage at home for years nothing has gone missing. I can see where people get caught up in what they are doing, but like mentioned I have paid WAY to much in tools to go losing them. My house isn't worth as much as my tools.
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Old March 4th, 2012, 08:32 PM   #53
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When someone race's aginst the clock to get paid as a service tech, sometimes things get left behind. If the tech uses this on your car or not, the right thing to do would be to return it to the last place the car was serviced. And yes....most of the oil change techs at dealers have their own tools....that they paid for out of their own pockets.

I have seen techs charge asshole customers full bore and then some just for shit that gets pulled in the service lane either at write up or billing. I have also seen customers get cut a huge deal because they are just plain great customers.

Like I said, the right thing to do would have been to return it, but after two months and you posting this here....more or less tring to show everyone how you are gonna teach a lube tech, who makes about $10 bucks an hour a lesson by keeping his $15 tool..........Karma........good luck buddy.....

and this is why you keep it. Its ok to overcharge people who dont know better?
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Old March 4th, 2012, 10:45 PM   #54
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Its ok to overcharge people who dont know better?

Not overcharged......just stright book time no more no less.
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Old March 5th, 2012, 12:18 PM   #55
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Most of the Snap On & other professional brand tools that I have aquired over the years were found alongside the road while riding my bicyle. One was near a shop so I was able to return it. The rest are in my tool box.
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Old March 5th, 2012, 12:25 PM   #56
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Originally Posted by Yota Bill View Post
Take it back. Some tech spent hard earned money on his tools, there's no need to steal them, even if it is his fault. Just make him feel like a tool when you return it by pulling in from your ass.
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Old March 5th, 2012, 04:51 PM   #57
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"Someone left their rectum inspector tool in my car. Don't worry, I made sure it still works"
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