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Old December 21st, 2011, 06:59 PM   #121
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. As long as we sell cars and take care of our customers what does GM care.
You are a major part of their face to the world.

What if you sold them in the south wearing KKK uniforms. Maybe it attracted a certain bunch of people that now think you are awesome. So you are selling cars. Not doing much for GM's image, tho.


What if you are selling with girls in bikini's. Probably really brings in the truck buyers.


Most people do not understand the dealer/OEM relationshp and don't distinguish between the two.

Your dealership doesn't have to sell GMs. You could sell someone else's cars. Why do you want to sell GM's when you don't like their rules?
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Old December 21st, 2011, 07:00 PM   #122
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If you can read I said most execs have no idea what it takes, not all. Our GM rep is the best I have seen and I have a lot of respect for him. But his boss has no clue. Mindless idiot I guess when you can't participate in a conversation you just rely on name calling, good one.

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Old December 21st, 2011, 07:02 PM   #123
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Not talking about the GM brand I am talking about the 35 yrs my family has put into our business and our reputation and supporting our local community
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Old December 21st, 2011, 07:04 PM   #124
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Not talking about the GM brand I am talking about the 35 yrs my family has put into our business and our reputation and supporting our local community
That isn't a brand.
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Old December 21st, 2011, 07:06 PM   #125
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I do realize how important GM is to our business and that we represent them but I don't agree with all that they do or are trying to force us to do.
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Old December 21st, 2011, 07:07 PM   #126
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So your trying to say that the exec's don't know how to pretend they are talking to the manager to get you a better deal?

I think a monkey could do that.
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Old December 21st, 2011, 07:08 PM   #127
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correct not a brand more of an image I stand corrected
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Old December 21st, 2011, 07:09 PM   #128
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correct not a brand more of an image I stand corrected
And I don't see how GM forcing you to update your storefront detracts from that image. Brand identity and your own dealership's reputation are two separate things.
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Old December 21st, 2011, 07:10 PM   #129
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I am not talking about negotiating a car deal
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Old December 21st, 2011, 07:13 PM   #130
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I agree that it doesn't but I was responding to another comment about GM wanting to change dealerships and they can't, yes they can and they are. Plus not that long ago we weren't sure if GM was going to yank our franchise so lets say we do this 1 million remodel and in 2 years they decide they want to take away our franchise then what do we do find another franchise, maybe, and then remodel again or what if 2 yrs from now they want us to look a different way guess what we get to remodel again and this happened a while back.
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Old December 21st, 2011, 07:17 PM   #131
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I know it takes $$ to make $$ but this remodel is costly and lets face it business is not that good. Basically I am pissed because GM doesn't ask nicely they don't offer to do it in steps it is our way or the highway and I don't even want to think about the business we will lose while doing the remodel, it will not be easy to conduct business with a torn up building
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Old December 21st, 2011, 07:27 PM   #132
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I know it takes $$ to make $$ but this remodel is costly and lets face it business is not that good. Basically I am pissed because GM doesn't ask nicely they don't offer to do it in steps it is our way or the highway and I don't even want to think about the business we will lose while doing the remodel, it will not be easy to conduct business with a torn up building
too bad...fix it or quit it
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Old December 21st, 2011, 07:27 PM   #133
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Your bitching, but the building doesn't looked like it has been touched since the 80's. Curb appeal makes a huge difference to new customers. You have to grab a customers attention and a bland brown brick building just doesn't do it among the flashy modern dealerships.



This one is only slightly better but still not comparable to a dealer that has done the upgrades curb appeal. I love the giant Chevy trucks sign, but there are more Jeeps and Dodge's on the lot than anything (in this old pic)

I know your location, and I know it will be a tough sell up there no matter how the dealership looks. But my uneducated (in this business) guess with the competition issue with other makes (especially imports) is the dealership appearances, and how they have treated their customers. Domestic dealerships especially have a poor history of customer service.


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Old December 21st, 2011, 07:33 PM   #134
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building was built in 1988 and we have done a lot over years yes regular maintenance and up keep, expanded our lot, built a body shop, built a quick lube and car wash facility and yes the remodel will look nice I am just not sure that it will increase our sales or profitability. again its not the fact that we have to remodel just they way they are going about it. thank you all for listening to me bitch about GM, I know there is nothing I can do stop it or change it and in long run the building will look great but it feels better to bitch sometimes.
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Old December 21st, 2011, 07:36 PM   #135
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So thank you for calling me names, really helps with my self esteem. I am going to go home now and drink myself into a drunken mess.
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Old December 21st, 2011, 07:46 PM   #136
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So you aren't a 'corporate' store, but you sell GM.

I believe that makes you a franchise.



Like McDonald's.






Which has to remodel when corporate desires a new 'face'.





Kwitcherbitchen, from the looks of your avatar you aren't doing too baad.
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Old December 21st, 2011, 08:18 PM   #137
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We own a franchise and the brick and mortar and land. Gm does not own any part of our store. That boat in my avatar is a 1989. I admit to being on a bitching rant here so thanks again for listening and putting in your two cents. Owning any business eight now is not easy and is very stressful. The above picture of our houghton lake store is not just gm we have chrysler dodge jeep ram truck also. We are opting out of the remodel in that store because gm wants us to completely separate show rooms and service right up area. So that store is no longer eligible for certain programs within gm and in my opinion our allocation will be affected by it.
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So you aren't a 'corporate' store, but you sell GM.

I believe that makes you a franchise.



Like McDonald's.






Which has to remodel when corporate desires a new 'face'.





Kwitcherbitchen, from the looks of your avatar you aren't doing too baad.
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Old December 21st, 2011, 08:25 PM   #138
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We own a franchise and the brick and mortar and land. Gm does not own any part of our store. That boat in my avatar is a 1989. I admit to being on a bitching rant here so thanks again for listening and putting in your two cents. Owning any business eight now is not easy and is very stressful. The above picture of our houghton lake store is not just gm we have chrysler dodge jeep ram truck also. We are opting out of the remodel in that store because gm wants us to completely separate show rooms and service right up area. So that store is no longer eligible for certain programs within gm and in my opinion our allocation will be affected by it.
Well, I applaud your decision to stand your ground and possibly lose some GM perks.


But the fact remains, per the McDonald's comparison, if you saw a 30 year out of date McD's and two miles up the road was a modern one, which do you think would get more traffic since the product is the same?
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Old December 21st, 2011, 08:33 PM   #139
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This thread sums up why I come to this site and:
-pick on my buddy greasemonkey
-make fun of the inbred racist hillbillys

People have no idea WTF they are talking about. Scooter, hagga r and even GM have a very good understanding of the auto industry. People that are retarded argue with them. They don't know what they are arguing, but they do.

I mean. Fuck man.

Why are people so stupid?
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Old December 21st, 2011, 08:34 PM   #140
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I am not disagreeing that the store will look great and that our curb appeal will be increased but at a huge expense and I have never heard a customer say I am not buying here because your building is 24 yrs old. We have a great reputation for customer service.
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