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Old February 9th, 2014, 08:00 PM   #21
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No reason for black to not match unless they tried to mix it without all the tints. I know sometimes with black I have to polish the adjacent panels to get the shine to match but never an issue with the actual color, especially on a GM product, with Ford some of their alternates have a lot of green or yellow tint in them but still easy enough to match.
Stick to your guns, it is your car and you should be happy with the repairs.
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Old February 9th, 2014, 08:04 PM   #22
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Why did you have to make an insurance claim?
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Old February 9th, 2014, 08:09 PM   #23
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FYI i painted the G/F's xj header panel 97 xj sport with a can of "chrysler black metallic' i found in the basement, the paintjob sucks (first time painting ever with a shit compressor) and the color matches damn good.
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Old February 9th, 2014, 08:13 PM   #24
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Beaner what shop is it so I avoid this place . You can pm me if you dont want to post it public.
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Old February 9th, 2014, 08:23 PM   #25
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Quote:
Originally Posted by unclebeaner View Post
Yes the line is there but very full and no defined like the other side, They should be 100% responsible for color match. They didnt even blend into doors or fenders. Just wondering if anyone went through this and i wonder if i can pull it out of there and get it fixed somewhere else. The insurance company had me take it there because it was a approved shop.


There's your problem. Insurance companies are notoriously cheap. Insurance company approved shop = cheap work. They will tell pressure you to take it to their shop. You don't have to take it to the approved shop.
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Old February 9th, 2014, 08:33 PM   #26
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My body shop isn't great, but they fix extra stuff for free and don't charge my deductible.
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Old February 9th, 2014, 10:23 PM   #27
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You should have fixed it yourself with fiberglass and carbon fiber.
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Old February 9th, 2014, 10:50 PM   #28
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When it's finally fixed, thank the owner with a nice 6 pack of IPA.
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Old February 10th, 2014, 04:55 AM   #29
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You should have fixed it yourself with fiberglass and carbon fiber.
I shouldn't have to fix it, I didn't do the damage nor do i have the time to mess with it. Far as color match you guy are preaching to the quire, my wife gets mad at me for point it out all the time on other peoples cars. It's not acceptable with my work or anyone else's in my book. Insurance company will fix it before I'm done, even if I end up with with a lawyer.
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Old February 10th, 2014, 05:09 AM   #30
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Quit getting technical with him - it's not a technical issue.

It's contractual. They accepted the work to be delivered to a standard and they're trying to "round down". Maybe the bad winter has them busier than they can realistically handle?

Enlist your insurance company in the effort. If it's an "approved shop" they must send tens of thousands of $ to this shop annually. Since you followed their recommendation, they would typically take over and lean on shop. Was adjuster who assessed damage a company adjuster or an independent? If company, and he doesn't stand up for you immediately - escalate (I had a horror story like that once).
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Old February 10th, 2014, 06:52 AM   #31
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Quit getting technical with him - it's not a technical issue.

It's contractual. They accepted the work to be delivered to a standard and they're trying to "round down". Maybe the bad winter has them busier than they can realistically handle?

Enlist your insurance company in the effort. If it's an "approved shop" they must send tens of thousands of $ to this shop annually. Since you followed their recommendation, they would typically take over and lean on shop. Was adjuster who assessed damage a company adjuster or an independent? If company, and he doesn't stand up for you immediately - escalate (I had a horror story like that once).
I'm with progressive and it was their adjuster, I sent the owner a email today so I can keep a paper trail.
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Old February 10th, 2014, 07:13 AM   #32
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Originally Posted by booblinker View Post
Hard to color match, bullshit. If their is an issue with the color they come up with they can call the manufacturer with a vin and paint code, and see if there was a field match. I mis dupont, so It may be diff with others, but if you use their shop line(nason) there is no alterantes. If you use the high quality(chromabase) with a VIN they should get the exact alternate and have a perfect match.
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I have been mixing paint or over 5 years, and have never once had a chevy black not be right, or at least bendable, even in Nason.
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The exact paint code for the car should be with the VIN on the door jamb or the door itself. Most reputable shops have computers along with the mixers to ensure you get the color needed. How did you come about this shop again?
I am guessing the issue is color matching without spraying the whole car.
Yes...you can get the right code, getting a 6 year old black to color match a fresh spray will be difficult.
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Old February 10th, 2014, 08:12 AM   #33
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Quote:
Originally Posted by DuffMan View Post
Quit getting technical with him - it's not a technical issue.

It's contractual. They accepted the work to be delivered to a standard and they're trying to "round down". Maybe the bad winter has them busier than they can realistically handle?

Enlist your insurance company in the effort. If it's an "approved shop" they must send tens of thousands of $ to this shop annually. Since you followed their recommendation, they would typically take over and lean on shop. Was adjuster who assessed damage a company adjuster or an independent? If company, and he doesn't stand up for you immediately - escalate (I had a horror story like that once).
This.

If your insurance isn't going the distance for you, it's time to find a new carrier.

And shouldn't your employer's insurance be handling all of this if your car was parked and struck on their property by one of their employees driving a piece of their equipment?
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Old February 10th, 2014, 08:15 AM   #34
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I just had my 08 HHR (black) repaired at Greenfield collision in Washington twp, color matched perfect and the car is never garaged. No excuse for poor color match on black.
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Old February 10th, 2014, 08:44 AM   #35
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I thought I had the right train of thought here, it is foolish of them to think I'm going to ok this work, not acceptable when I paint a car and surely won't be ok with them fixing mine.
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Old February 10th, 2014, 08:50 AM   #36
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52 Years in the Bodyshop field. 23 as manager of Chrys dealership bodyshop. Approved Ins Shop. A lot of work from Progressive. Good company never a problem.
#1 Your not happy & talked to manager.
#2 Call progressive adjuster. Make appointment to go with him, look at car again. These guys are good in there field.
#3 Don't take car, until it's right.
#4 Adjuster may take car to another shop. Have done a few of these.
Customer is always right.
You pay Insurance.
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Old February 10th, 2014, 08:54 AM   #37
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Why did you have to make an insurance claim?
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Originally Posted by WSU JK View Post

And shouldn't your employer's insurance be handling all of this if your car was parked and struck on their property by one of their employees driving a piece of their equipment?
This is the part I am confused about.
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Old February 10th, 2014, 10:08 AM   #38
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Because it was a outside contractor doing the work, we fought about it f
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Old February 10th, 2014, 10:09 AM   #39
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Because it was a outside contractor doing the work, we fought about it f
Outside contractor/contractor's insurance should be footing the bill, not yours.
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Old February 10th, 2014, 10:09 AM   #40
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Or a week and they offered me $1500 to fix it which was unacceptable. I was tired of it and called it in. If they were paying for it I doubt if would of been able to have these issues fixed.
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