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Old July 6th, 2012, 05:26 AM   #1
joe&jeep
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Thumbs up Venom Motorsports customer relations

Just want to say thanks to Venom Motorsports and Shaun for their excellent customer relations. I have never purchased anything there as of yet, but was having problems with Rock Hard Bumpers customer service. Part of the locking latch on the tire carrier broke, Rock Hard said they would send one out, and after 3 months no part and no answer to emails, I decided to go to Venom. Shaun made a phone call to Rock Hard, and they got the part next day Fed-Ex. Going through a distributor I was expecting to have to pay for the locking mechinism, but recieved at No Charge. So again Thanks to Venom Motorsports and Shaun for their customer service, and when I need something for the Jeep they will be the first place I go.
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