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Old December 31st, 2009, 01:27 PM   #1
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Default Rockauto

Has any one used this company before?
http://www.rockauto.com/
I had used them one time before and was very happy with them.
I just bought some ball joints from them and this is what I got.


They were all the right sizes but different makers.
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Old December 31st, 2009, 01:29 PM   #2
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kinda different why not go to a local part store and pick up some moog parts?
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Old December 31st, 2009, 01:31 PM   #3
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Originally Posted by 94rangeron35s View Post
kinda different why not go to a local part store and pick up some moog parts?
50 bucks for all 4 shipped to my door. Moog from a local store would have been way over 100 bucks for sure.
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Old December 31st, 2009, 01:34 PM   #4
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Looks like you got what you paied for.
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Old December 31st, 2009, 01:44 PM   #5
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Looks like you got what you paied for.
Too True.
They are the correct parts but I dont know If I will be dealing with rock auto anymore.
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Old December 31st, 2009, 01:45 PM   #6
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I have used rockauto a few times and my dad has used it a lot and we're both very satisfied with them
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Old December 31st, 2009, 01:49 PM   #7
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I have used rockauto a few times and my dad has used it a lot and we're both very satisfied with them
My previous purchase from rock auto was great. But as you can see from the pics it looks like I ended up with some odd-lots balljoints.
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Old December 31st, 2009, 02:57 PM   #8
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I've always gotten exactly what I ordered. Looks like you got the left overs? If nothing else, a phone call is in order.

Edit: And by the looks of them they are for a dana 44, why did you get "auto extra" brand parts when dana 44 balljoints wear out quickly as it is? I've had much better luck with moog or other high end ball joints than the autozone "premium" offereings I ran before. "you get what you pay for" fits perfectly here.

Last edited by 95geo; December 31st, 2009 at 03:01 PM.
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Old December 31st, 2009, 03:11 PM   #9
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"you get what you pay for" fits perfectly here.
Thats the truth I was looking for the cheap way out.
I FOUND IT
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Old December 31st, 2009, 04:03 PM   #10
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i know 84scrambler has used rockauto before and the parts i had to install were the right brand and of good quality.

kinda a bummer to see really as i thought they were pretty easy to deal with.
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Old January 1st, 2010, 08:38 AM   #11
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When I did the ball joints on my XJ's D30, Rock Auto had Moog for the cheapest price, cheap shipping and they showed up the very next day.

Whenever I am sourcing parts for any vehicle, I always include a search on rockauto.com. The last time, it got me Standard "Blue line" ignition parts for my 66 cheaper than the Chinese crap on the shelves at Vato Zone.
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Old January 1st, 2010, 12:20 PM   #12
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I've heard nothing but good really, and are you sure they intentionally did it? cause I can see if someone just grabbed em off a shelf, why would they second guess the box it was in?

I'd call em and see, if they say tough crap, thats one thing, but maybe they will try to fix it up?
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Old January 1st, 2010, 12:42 PM   #13
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Print out rock auto and price match at advance! one near us does it.

Make sure you put items in cart and add cheepest shipping, they will split shipping pending how many parts your buying and give to you for that price. Then you have warranty at your local store not mail order!
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Old January 1st, 2010, 10:53 PM   #14
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Originally Posted by OldSlowReliable View Post
I've heard nothing but good really, and are you sure they intentionally did it? cause I can see if someone just grabbed em off a shelf, why would they second guess the box it was in?

I'd call em and see, if they say tough crap, thats one thing, but maybe they will try to fix it up?
I did recieve the correct parts they are just from differnt makers.
It just looks kinda janky.

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Print out rock auto and price match at advance! one near us does it.

Make sure you put items in cart and add cheepest shipping, they will split shipping pending how many parts your buying and give to you for that price. Then you have warranty at your local store not mail order!
This is very good to know
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Old January 1st, 2010, 11:20 PM   #15
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Looks like your complaint should be with Auto Extra, not Rock Auto.
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Old January 2nd, 2010, 09:35 AM   #16
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I've bought numerous parts from them for my volvo and my BII, no problems what so ever
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Old January 2nd, 2010, 09:42 AM   #17
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i too have ordered ALOT of parts from rock auto over the years and have never had a problem.

i'm sure if you call them they will return the balljoints if you are not happy with them.
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Old January 2nd, 2010, 09:45 AM   #18
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Never had an issue or complaint and they sell quality parts. Timken wheel hubs are 50% less than Autozone and i'll have them to my door in 2 days or less. Sadly, a lot of the time I want a part, it's an immediate need so I'm stuck at Autozone.
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Old January 7th, 2010, 09:03 PM   #19
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I buy most of my parts from rockauto and I've never had any issues always super quick shipping and good prices on good parts.
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Old January 7th, 2010, 09:09 PM   #20
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When I bought my radiator from there a couple weeks ago, it had an option for the radiator I wanted with full warranty at full price, or different brand radiator (unknown brand) and a full warranty at a discounted price. Maybe it was the same for you and you just selected the random brand one.
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