Great Lakes 4x4. The largest offroad forum in the Midwest - View Single Post - E-business just got the shaft for outsourcing to India
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Old January 30th, 2008, 05:01 PM   #5
Lothos
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Quote:
Originally Posted by GreaseMonkey View Post
All of Ford's call centers are not located in India, unless something just changed over the past few months.

TAC Automotive staffs Ford's dealership tech help in Dearborn.
Technically thats owned and operated by the dealer association and not Ford the company. Sorry, its a subtlety that often slips my mind when folks view "Ford". The average consumer does not understand the separation that exists between a company and its dealer network.
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