Originally Posted by GreaseMonkey
All of Ford's call centers are not located in India, unless something just changed over the past few months.
TAC Automotive staffs Ford's dealership tech help in Dearborn.
Technically thats owned and operated by the dealer association and not Ford the company. Sorry, its a subtlety that often slips my mind when folks view "Ford". The average consumer does not understand the separation that exists between a company and its dealer network.