Originally Posted by booblinker
When i out a bolt in and it keeps spinning, i know its stripped out, not saying it is their fault, but they should have told her.
who's to say that it didn't "feel tight" to the tech, I have tightened bolts and later realized they were stripped.....it COULD happen.
More importantly they have offered to fix their mistake (of not noticing and/or not making her aware) at a discounted price compared to normal.
I don't personally think they are doing anything shady.