Originally Posted by whiterhino
Nothing like taking advantage of something in a wrong way.
I work there, quit your whining. Thats why the system is there. The extended 2 year warranty which is a PRODUCT you pay for by itself, covers any accidental damage, any malfunction, almost anything- I wouldnt walk in and tell us you personally took a sledge hammer to it, but thats pretty much it. Plus the store still makes money off of it, so we have no issues swapping them every 2 years because they were "dropped" or they "started pulling slowly" etc. Thats the great thing about our warranty in comparison to competitors is if you get that warranty, you are actually covered, ive never seen anyone turned down or away for a warranty replacement item. If you use a screwdriver as a prybar and snap it in half, would you not bring it in to get it swapped out for free under the Pittsburg lifetime warranty? You get what you pay for, and when you pay to be covered, you're covered.
As far as why the 12k comes back-
Burnt out motor- said started winching slowly and started to give up
Snapped release handle- didn't feel like explaining that
Rust/mud/crap worked its way into the gears
Broken plastic electrical boxes
I've seen some that are just beat to hell and still running, its a good product.
Haven't had one come back (to my store at least) snapped or any kind of catastrophic malfunction.
Local tow businesses use them on their trucks for recovery, they're a damn good product for the price (keep in mind MSRP on it is $500 not 299, normal sale price is 399)
The best price ever offered on the 12000 # Winch is $299 with a coupon code you can get from the website and write it down and go buy it in the store. YES YOU NEED THE COUPON CODE. The current coupon code is not active for much longer- if it even still is? - but the 299 price will be back for the January Blow out sale, check your ad.
Also, everyone seems happy with the wireless remote, item number 69229. On sale right now as well for 24.99
Rob, I sent you a PM.
And to clear up confusion- The new badlands winch, is WAAAY better than the old chicago electric ones, or the ones with Green/ Camo paint.