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Old December 25th, 2012, 05:20 AM   #56
Rob the plumber
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Originally Posted by HPandThrottle View Post
well my dad just bought the 12000 badlands winch the store manager in gr does in fact tell buyers buy the 2 year warranty and just before its up to bring it back get a new one and up the warranty as they don't check them they just send them back wow is all i gotta say

I tried that, and they wouldn't give me a new one without adding cash since the winch I bought was discontinued. I got my 10k winch for just over $200 with it being on sale combined with a coupon. I bought the warranty, got the return authorization over the phone. .. They said they would only warranty the price I paid, not the actual product. So they wanted $300 out of my pocket to exchange my discontinued Chicago electric winch with a 12k badlands. I was pissed and made a small scene at the store.
The store was packed. I just kept saying to the manager, "so your saying that you don't warranty discontinued items..". "
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