Originally Posted by kristavsmichigan
Nice. Right now I called Smitty ( ray ) and asked for a refund because I don't want to deal with their bumpers anymore. He said the only thing he can do is send me a new bumper and i can sell it. which is nice but you can never make back your money that way. I told him it was around 350$ and no one around here will pay 350$ for that bumper. He did have a point that the actual company I bought from warnity could be up and they could hassle me and want me to pay to ship mine back and restocking.. I asked If I could atleast upgrade to my model with the d rings because I have a better chance to sell that. ( in my head at that moment a vision took place of someone trying to pull someone out and the d rings breaking off) After nice talk about some stuff he agreed and is shipping it out and checking the welds.
I've dealt with Ray, he did alright by me, but it was a simple issue. Hopefully you get it resolved.