Yes, you do have to constantly defend yourself. The reason for that is because you're the one making the claim. All we've seen is a bunch of typing from both sides and no pictures of any bad parts. If you didn't want any commentary from anyone else, it should have never been brought forth in the forum. Like UP_ROKTOY said, the phone would be way more effective than what is going on here. Its what should have taken place first, before doing this.
UP_ROKTOY posted the correct procedure to take a screen shot. That's sufficient proof that you did what was required on your end to send the original PM that was "lost".