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E-business just got the shaft for outsourcing to India

1K views 8 replies 6 participants last post by  smasheromalley 
#1 ·
Reuters story

All Ford's call centers are located there. I'm sure we're not alone.
 
#5 ·
Technically thats owned and operated by the dealer association and not Ford the company. Sorry, its a subtlety that often slips my mind when folks view "Ford". The average consumer does not understand the separation that exists between a company and its dealer network.
 
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