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Propane Tank Fill Over Reaction?

7K views 42 replies 33 participants last post by  dougstephvoor 
#1 ·
Yesterday we checked and our tank was down to 5%. We have a small tank so my wife called yesterday and scheduled a fill up.

They came today, filled the tank and placed a pad lock on the tank,

No we are not behind on payment in any fashion and have not been ever for 12 and a half years now.

They told my wife that they would not turn the valve back on until they do a service inspection to check pressure at all of the points of use in the house. This was explained to her that it was a minimum 100 dollar fee plus hourly labor.

I talked to the wife on the phone from work, got there phone number and called them to tell them that I would not allow them to extort money from my wife like this.

They said they would come and get the tank, but would halve to charge me for pumping the propane off, a 15 % fee per gallon and a pick up charge of I believe 200$ I was getting red in the face by this time.

So when I got home tonight I loaded the tank up on my equipment trailer, drove it to Ionia unloaded it and set it on the cement walkway in front of their building.

My wife says I over reacted.

What do you think.
 
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#4 ·
Parkers Propane always said they would pressure test if tank got below 5%.

They always charged $100 to do it. Not sure why less than 5% would require a test. They pissed me off more times than once so eventually I went with FerrelGas.

Was glad to finally get rid of them and have Consumers bend me over the barrel.
 
#6 ·
I cant say you over-reacted. When Parkers pissed me off, I put an old padlock on it, and refused to mow the lawn for 4 weeks. I also had DPW put several dump-truck loads of clay soil from the ditches they were digging out in Montrose area around my propane tank. I then made sure to be home the day they retrieved the pig. Was very hilarious to watch them. It took 5 hours for them to get the pig loaded up. I thought for sure they would make me help/reschedule/move dirt but they never did.
 
#15 ·
While it is pretty funny what you did; now you just opened yourself up for fees and penealties. Such as I can see them charging you for the tank because you "improperly" moved it and damaged it plus then charging you for the propane that is still in it

Edit: Eh, f**k em
 
#19 ·
Yeah this. I'm kind of surprised at their attitude with you. Doesn't sound too customer focused to me.

They should have started the conversation with you..."We are sorry we came across as trying to extort money from your wife...."
 
#27 ·
I used to heat with propane, I had more than a few shady bills from trigas and one other company.

I was on the "always full"" plan at trigas for a while, ran out of propane while out of town for a month and had called the day before I left to let them know I was between 5% and 10%. They filled it and locked it a week later because I had dropped below 5%. I came home to a frozen house and a note explaining that I needed the $100 pressure check. Never received a phone ccall. Trigas refused to do the pressure check for free and fix all the frozen junk in the house.

2 lawyer letters later they picked up the full tank for free and i started with Stevens propane, excellent customer service! Those people were an absolute joy to deal with!

When the tank gets low they seem all to eager to take advantage of the situation.

I have consumers natural gas now, seems good so far.

You should have called sooner! Sounds like an over reaction.
 
#36 ·
I used to heat with propane, I had more than a few shady bills from trigas and one other company.

I was on the "always full"" plan at trigas for a while, ran out of propane while out of town for a month and had called the day before I left to let them know I was between 5% and 10%. They filled it and locked it a week later because I had dropped below 5%. I came home to a frozen house and a note explaining that I needed the $100 pressure check. Never received a phone ccall. Trigas refused to do the pressure check for free and fix all the frozen junk in the house.

2 lawyer letters later they picked up the full tank for free and i started with Stevens propane, excellent customer service! Those people were an absolute joy to deal with!

When the tank gets low they seem all to eager to take advantage of the situation.

I have consumers natural gas now, seems good so far.



You should have called sooner! Sounds like an over reaction.
I heated WITH LP for years but now rock a pellet stove. :woot:
 
#28 ·
Never have that problem, but we own our tanks. The tank by the garage is empty at the moment. I'll remove the line from it before I fill it to make sure the don't pull that shit with me. Its a soft line anyways.
 
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